Play Safe

Responsible Gaming at OMG BD – Stay in Control, Play Smart

Gaming on omg bd should always be fun. We give every Bangladesh player the tools, information and support they need to keep it that way — no pressure, no judgment.

omg bd is committed to safe and responsible gaming for all players
Our Tools

Six Ways OMG BD Keeps You in Control

Built-in responsible gaming features available to every omg bd player in Bangladesh, free of charge.

Deposit Limits

Set a daily, weekly or monthly cap on how much you deposit into your omg bd account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit instantly, but increases take 24 hours to apply.

Session Time Limits

Choose how long you want to play in a single session on omg bd. When your time is up, you will receive a clear notification. This helps you stay aware of how long you have been playing without having to watch the clock yourself.

Reality Checks

Enable periodic pop-up reminders during your omg bd sessions that show how long you have been playing and your net win or loss for the session. A quick reality check can make a big difference in keeping your gaming in perspective.

Cool-Off Period

Need a short break from omg bd? Set a cool-off period of 24 hours, 7 days or 30 days. During this time your account is temporarily suspended and you cannot log in, deposit or place bets. The break starts immediately when you request it.

Self-Exclusion

If you feel you need a longer break, omg bd offers self-exclusion for periods of 6 months, 1 year, 5 years or permanently. During self-exclusion your account is fully closed and you will not receive any marketing from omg bd.

24/7 Support

Our responsible gaming support team is available around the clock. Whether you want to set a limit, take a break or just talk through your concerns, the omg bd support team is here for you — no judgment, just help.

What Is Responsible Gaming?

Responsible gaming means playing on omg bd in a way that stays fun, affordable and within your control. It means treating gaming as entertainment — not as a way to make money or escape from problems. At omg bd, we believe that the vast majority of players in Bangladesh enjoy our games without any issues, and our job is to make sure it stays that way for everyone.

Responsible gaming is not just about problem gambling. It is about every player on omg bd having the information and tools they need to make informed choices about how they play. That includes knowing your limits before you start, understanding how the games work and recognising when it might be time to take a break.

omg bd has built responsible gaming features directly into the platform so they are always easy to find and use. You do not need to contact support to set a deposit limit or take a cool-off break — you can do it yourself from your account settings in seconds. We have designed these tools specifically for mobile users in Bangladesh, so they are quick, clear and straightforward to use even on a small screen.

Gaming on omg bd should always feel like a choice, not a compulsion. If it ever starts to feel like the latter, our tools and support team are here to help you get back in control.

How to Set Your Limits on OMG BD

Setting limits on your omg bd account is one of the most effective ways to keep your gaming responsible. Here is how to do it in three simple steps:

1
Log in to your omg bd account

Open the omg bd app or website and log in with your registered email and password. All responsible gaming tools are accessible from your account settings menu.

2
Go to Responsible Gaming settings

Inside your account settings, find the "Responsible Gaming" section. You will see all available tools listed clearly — deposit limits, session limits, reality checks, cool-off and self-exclusion.

3
Choose your limits and confirm

Select the tool you want to use, enter your preferred limit or period, and confirm. Limits that reduce your spending take effect immediately. Increases to existing limits have a 24-hour cooling-off period built in.

Not sure what limits to set? A good starting point is to decide your entertainment budget for the month before you deposit anything. Treat it the same way you would budget for a cinema trip or a meal out — money you are happy to spend on fun, not money you need for bills or savings.

Understanding the Limits We Offer

omg bd offers several types of limits to suit different playing styles and budgets. Here is a quick overview of what each one does:

Daily Deposit Limit

Cap the total amount you can deposit in any 24-hour period on omg bd.

Weekly Deposit Limit

Set a maximum deposit total across any rolling 7-day window.

Monthly Deposit Limit

Control your total deposits over a full calendar month on omg bd.

Session Time Limit

Limit how long you play in a single omg bd session before a reminder appears.

Reality Check

Get a pop-up every 30, 60 or 90 minutes showing your session stats.

Loss Limit

Set a maximum amount you are willing to lose in a day, week or month.

Recognising Problem Gambling

Most people who play on omg bd do so without any problems. But for a small number of players, gambling can become something that causes real harm. The earlier you spot the warning signs, the easier it is to get things back on track. Here are some signs that your gaming on omg bd — or anywhere else — might be becoming a problem:

  • Spending more money on gaming than you planned or can afford.
  • Chasing losses — continuing to play to try to win back money you have lost.
  • Lying to family or friends about how much time or money you spend on gaming.
  • Feeling anxious, irritable or restless when you are not playing.
  • Neglecting work, study, family or other responsibilities because of gaming.
  • Borrowing money or selling possessions to fund your gaming.
  • Using gaming as a way to escape stress, depression or other problems.
  • Feeling unable to stop even when you want to.

If any of these sound familiar, please do not ignore them. Reaching out for help is a sign of strength, not weakness. omg bd has a dedicated responsible gaming support team who can help you access the right tools and resources — just contact us through the support chat in the app or by email.

Remember: omg bd games are designed for entertainment. The house always has a mathematical edge, which means gaming should never be seen as a reliable way to make money. Only ever play with money you can afford to lose.

Self-Assessment: Is Your Gaming Still Fun?

Take a moment to honestly answer these questions about your omg bd gaming habits. If you answer "yes" to two or more, it may be worth talking to someone or using one of our responsible gaming tools.

Quick Self-Check

These questions are for your own reflection. Your answers are private and not recorded by omg bd.

Have you ever spent more on omg bd than you originally planned in a single session?

Have you ever tried to win back money you lost by continuing to play?

Have you ever felt guilty or stressed about how much time or money you spend gaming?

Has gaming ever caused arguments with family members or affected your relationships?

Have you ever borrowed money or used bill money to fund your gaming?

Do you find it hard to stop playing even when you know you should?

If you answered yes to two or more questions, please reach out to the omg bd support team or use our self-exclusion tool. There is no shame in asking for help — we are here for you.

Protecting Vulnerable Players

omg bd takes its responsibility to protect vulnerable players very seriously. This includes players who may be experiencing financial difficulties, mental health challenges or addiction issues, as well as young people. Here is what we do to protect vulnerable players on the omg bd platform:

  • Strict age verification during registration — all players must be 18 or over to use omg bd.
  • Ongoing monitoring for patterns of play that may indicate problem gambling behaviour.
  • Proactive outreach to players who show signs of problematic gaming, offering support and tools.
  • Staff training to identify and sensitively handle interactions with potentially vulnerable players.
  • Clear and prominent display of responsible gaming information throughout the omg bd platform.
  • Immediate account suspension for any player confirmed to be under 18.

If you are concerned about someone else's gaming — a family member or friend — you can contact the omg bd support team for advice on how to approach the situation. We can also help you understand what options are available if you believe someone is using your payment details to fund their gaming without your knowledge.

Self-Exclusion: Taking a Longer Break

Self-exclusion is the most powerful responsible gaming tool available on omg bd. When you self-exclude, your account is fully closed for the period you choose. You will not be able to log in, deposit, play or receive any promotional communications from omg bd during this time.

omg bd offers the following self-exclusion periods: 6 months, 1 year, 5 years and permanent exclusion. You can request self-exclusion at any time through your account settings or by contacting our support team. Self-exclusion takes effect immediately and cannot be reversed during the chosen period — this is intentional, to give you a genuine break.

If you choose permanent self-exclusion, your omg bd account will be closed indefinitely. You will need to contact our support team and complete a review process before any account could be reopened, and this is only considered after a minimum of 5 years.

During any self-exclusion period, omg bd will remove you from all marketing lists immediately. If you accidentally receive a promotional message during your exclusion period, please contact us and we will investigate and resolve it right away.

Support for Players in Bangladesh

If you feel that gaming has become a problem for you, please know that you are not alone and that help is available. The omg bd support team can point you toward resources and provide a listening ear, but we also encourage players to seek professional support where needed.

Talking to someone you trust — a friend, a family member or a professional counsellor — is often the most important first step. Many people find that simply acknowledging the issue and telling someone about it makes a significant difference. You do not have to deal with this on your own.

omg bd is committed to being a platform where responsible gaming is not just a policy on a page — it is something we actively work on every day. We review our responsible gaming tools regularly, train our support staff continuously and look for new ways to make the omg bd experience safer and more enjoyable for every player in Bangladesh.

If you or someone you know needs urgent help with a gambling problem, please reach out to a trusted person or professional support service in your area. omg bd support is also available 24/7 at [email protected].

Contact Our Responsible Gaming Team

Our dedicated responsible gaming team is available around the clock to help with any concerns, limit requests or support needs. You can reach us through:

  • Live chat inside the omg bd app — the fastest way to get help
  • Email: [email protected]
  • Visit our FAQ page for answers to common responsible gaming questions

When you contact us about a responsible gaming matter, please mention it clearly in your message so our team can prioritise your request. All responsible gaming enquiries are handled with complete confidentiality.

Quick Access: Responsible Gaming Tools
1
Log in to omg bd
2
Open Account Settings
3
Select Responsible Gaming
Log In to Set Limits
Warning Signs to Watch For
  • Chasing losses
  • Playing with bill money
  • Hiding gaming from family
  • Feeling unable to stop
  • Gaming to escape problems
Need Help Right Now?

Our responsible gaming team is available 24 hours a day, 7 days a week. Reach out any time — we are here to help, not to judge.

EMAIL SUPPORT
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Play Responsibly

Enjoy OMG BD the Right Way — Fun, Safe and in Control

Create your free omg bd account today and use our built-in responsible gaming tools to make sure your experience stays enjoyable every time you play.

18+ only. Please play responsibly. Terms and Conditions apply.